
FAQ
Product
What materials are By Mer jewellery made of?
Our commitment to quality shines through in our choice of premium materials for our jewellery. We carefully select long-lasting materials that are resistant to tarnish, ensuring that our customers enjoy their pieces for years to come. Our Silver designs are made from 100% recycled 925 Sterling Silver, significantly reducing emissions without sacrificing quality, while we also offer a stunning 18K gold-plated finish. To add an extra touch of uniqueness, the centerpieces of our designs feature captivating bog stones sourced from the Estonian island of Saaremaa.
Do you use ethically sourced materials?
We meticulously collaborate with suppliers to guarantee ethical working conditions and responsible practices at every stage of our supply chain, from source to your doorstep.
We don't use any single-use plastic in our company.
Our boxes and bags are 100% reusable and recyclable. To be kinder to the environment we package our beautiful jewellery in to natural linen dustbags and premium quality boxes by KIUD made of recycled textile waste. KIUD material consists of 100% of textile fibers and is manufactured via novel thermomechanical processing without using any chemicals or water. This makes the recycling of discarded KIUD packaging easy.
Shipping
What is your return policy?
We accept returns within 14 days of the purchase date. Contact our support team to issue a refund.
Payment & Orders
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
Contact
Still have questions? We're happy to help! Please email us at hello@bymer.eu and we will get back to you within 24 hours.